Effective Date: Jan 21, 2026
Introduction At Austin’s Collision and Custom Bodyworks (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or utilize our auto body and collision repair services.
1. Information We Collect We may collect personal information that you voluntarily provide to us when you request an estimate, schedule an appointment, or contact us through our website. This information may include:
- Contact Information: Your name, email address, phone number, and physical address.
- Vehicle Information: Details about your vehicle, such as the make, model, year, Vehicle Identification Number (VIN), and license plate number, necessary to provide accurate estimates and repair services.
- Insurance Information: If applicable, details regarding your automotive insurance provider and policy to assist with processing your claim.
- Automatically Collected Information: When you visit our website, we may automatically collect standard usage data, such as your IP address, browser type, device information, and pages visited, to help us improve our website’s performance and user experience.
2. How We Use Your Information We use the information we collect for the following business purposes:
- To provide accurate auto body repair estimates and schedule services.
- To communicate with you regarding the status of your vehicle’s repairs.
- To coordinate with your insurance company (with your authorization) regarding your collision claim.
- To respond to your inquiries, questions, and customer service requests.
- To improve our website functionality, service offerings, and overall customer experience.
3. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share necessary details with trusted third-party vendors who assist us in operating our business, such as towing companies, parts suppliers, or website hosting services, strictly for the purpose of fulfilling your service requests.
- Insurance Companies: We will share relevant vehicle and repair information with your insurance carrier to process your claim, provided you have authorized us to do so.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Third-Party Links Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
6. Your Choices You have the right to request access to the personal information we hold about you, or to request that we correct or update any inaccuracies. If you wish to opt out of receiving future promotional communications from us, you may do so at any time by contacting us directly.
7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”
8. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Austin’s Collision and Custom Bodyworks
- Address: 7814 Burleson Rd, Austin, TX 78744
- Phone: (512) 385-1930
Disclaimer: This privacy policy is provided as a foundational template. It is highly recommended to have any legal documentation reviewed by a qualified attorney to ensure full compliance with local, state, and federal privacy laws applicable to your specific business operations in Texas.
